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We ask you to agree to these Terms & Conditions whenever you purchase anything – whether an experience, or digital or physical product or anything else – from The Hill That Breathes (La Collina Che Respira)

Terms and Conditions

Please take some time to read these Terms and Conditions. It’s important as it does include critical information about your booking or purchase.

These Terms and Conditions apply to all activities of ‘The Hill That Breathes / La Collina Che Respira’. 

These activities include (but are not limited to) retreats, events and workshops in Italy and in other countries in Europe or in the U.K.; for one-to-ones held either in person anywhere in the world or via a remote link, such as Skype, between either Gaia R.M. Pollini or John C.R. Parkin and the person booking; for online courses; for online groups; for books, either physical or digital; and for any and all physical or digital products offered by ‘The Hill That Breathes / La Collina Che Respira’.

  1. The Company ‘The Hill That Breathes / La Collina Che Respira’

The company is Italian registered and is formally ‘La Collina Che Respira’ (address: Loc. Girfalco, Via Ca’ Loreto 3, 61029 Urbino (PU) Italia) but is usually referred to as ‘The Hill That Breathes’ in literature (ie. the English translation) or ‘The Hill That Breathes (La Collina Che Respira)’.  In these terms and conditions the company ‘La Collina Che Respira’ will be referred to as ‘The Hill That Breathes / La Collina Che Respira’.

  1. Your relationship with ‘The Hill That Breathes / La Collina Che Respira’ and ‘The Venues’ (or ‘The Venue’) for retreats, events, workshops and talks

‘The Venues’ refers to any of the venues in Italy and in other countries in Europe or the U.K. where retreats, events, workshops and talks, run by ‘The Hill That Breathes / La Collina Che Respira’ are held.

The course element (i.e. the teaching provided during sessions at ‘The Venues’) is provided by ‘The Hill That Breathes / La Collina Che Respira’. But all hotel / venue elements (and all hospitality elements for day venues) are provided by ‘The Venues’.

You therefore have a direct relationship with ‘The Venues’ for all matters concerning the hotel (or venue structure, where applicable): e.g. accommodation, food, facilities, transfers, etc.. ‘The Hill That Breathes / La Collina Che Respira’ is not responsible for any such elements. ‘The Hill That Breathes / La Collina Che Respira’ has clearly researched ‘The Venues’ and has been in discussion with them and is providing information on the ‘The Hill That Breathes / La Collina Che Respira’ website (www.thehillthatbreathes.com) in good faith based on that research and discussion. It is not, however, responsible for inaccuracies in information regarding ‘The Venues’ or for any problems arising from ‘The Venues’’ provision of facilities or services.

  1. Exemption from liability in case of unforeseen events

‘The Hill That Breathes / La Collina Che Respira’ is not liable for adverse weather conditions, strikes, transport delays or technical problems or any other unpredictable or unforeseeable event or events which could prevent you from participating in the retreat / holiday or event or one-to-one, or online course, or any other ‘The Hill That Breathes / La Collina Che Respira’ offering, whether in person or virtually.

It is strongly recommended that you have adequate travel insurance to cover any possible problems that may occur during your holiday or event or in the lead-up to that holiday or event; particularly relating to emergencies that could involve a visit to hospital casualty, and admittance to hospital.

  1. Exemption from liability for health problems

‘The Hill That Breathes / La Collina Che Respira’ does not offer medical advice or opinions and cannot in any case substitute an appropriate assessment by your personal physician, whom ‘The Hill That Breathes / La Collina Che Respira’ invite you to consult if you have any doubts about your ability to participate in holistic disciplines, whether in person or virtually, such as in a virtual one-to-one session.

It is your responsibility to inform ‘The Hill That Breathes / La Collina Che Respira’ of any health conditions which could prevent, limit or in any way affect your participation in any of the activities.

If you have any issues that relate to the ‘hotel’ side provided by ‘The Venues’ (such as mobility), then please contact ‘The Venues’ directly if you believe they require advance notice of such issues.

The guest takes full and exclusive responsibility when doing any activities offered by ‘The Hill That Breathes / La Collina Che Respira’, whether on a retreat or event or virtually as part of a Skype one-to-one session or on an online course. In no case, are ‘The Hill That Breathes / La Collina Che Respira’ or their operators liable for any damage, direct or indirect, to your health.

  1. Terms and Conditions Relating Particularly to Online Courses and Digital Products
  2. The ‘Course Participant’
    In purchasing any online course or digital product offered by ‘The Hill That Breathes / La Collina Che Respira’, and agreeing to these terms and conditions, you become the ‘Course Participant’.  The purchase of an online course or digital product entitles the ‘Course Participant’, and no one else, to use the course materials. It is an offence to share the course materials with others in any way and an infringement of the copyright of the course and of this agreement.
  3. In the Event of Technical Problems
    The online course or digital product offered by ‘The Hill That Breathes / La Collina Che Respira’ is offered entirely via online technologies.  In the event that, for whatever reason, any part of the technology providing the course, fails, or, for whatever reason, part of the course is not conveyed as planned, ‘The Hill That Breathes / La Collina Che Respira’, as the providers of the online course or digital product, will endeavour to remedy the problem as quickly as possible, and, in any event, endeavour to provide you with all the materials that are part of the course or product.
    If the problems arise in conveyance of course materials due to problems or limits of the technology of the ‘Course Participant’, ‘The Hill That Breathes / La Collina Che Respira’ is not responsible for ensuring the materials are conveyed, though will offer general advice on maximizing the possibility of viewing or accessing such materials.
  4. Informed Consent for Participation

It is important to understand the nature of the holistic activities (retreat or event or one-to-one or online course or any other ‘The Hill That Breathes / La Collina Che Respira’ offering) you are participating in prior to registration and booking / purchase. Information about the nature of the course and activities is contained in the description for that particular course or activity in the calendar programme (or elsewhere on the site if referring to one-to-ones, online courses or other ‘The Hill That Breathes / La Collina Che Respira’ offering). If you are unfamiliar with any of the references or concepts conveyed in these descriptions, then please research their background. If you are still in doubt, ask the organisers (‘The Hill That Breathes / La Collina Che Respira’) before registration.

In general, you will be participating in holistic and therapeutic activities as part of your holistic course on your retreat or other events or one-to-one sessions or online course or other ‘The Hill That Breathes / La Collina Che Respira’ offering. These activities may include (but are not limited to) the following: meditation, relaxation exercises, breathwork, mindfulness exercises, energy work (such as ‘Qigong’), sharing work (where you share your feelings with the group), gentle physical movement, voice dialogue, somatic experiencing exercises, reiki, therapeutic written exercises (such as diary entries to understand your state of mind), therapeutic partner exercises (such as sharing how you feel with a partner, or offering healing in the form of gentle physical touch), movement and expression exercises, healing sound exercises, and so on.

You therefore participate in the holistic course, event or one-to-one, or online course or other ‘The Hill That Breathes / La Collina Che Respira’ offering, fully aware of their therapeutic content. A simple exercise, like meditation, can be mentally activating, as well as calming. Simple physical movements can be physically activating, as well as calming. Holistic activities do create physical, mental and emotional effects.

You participate in the holistic exercises aware that they may well be physically, emotionally and psychologically challenging. If, having informed yourself of the nature of these holistic activities, you think you may have a physical or psychological condition, or suspect you may have one, that may be exacerbated by the exercises, then do consult a medical doctor or psychiatrist before booking, and certainly before attending, the course or any activity offered by or organised by ‘The Hill That Breathes / La Collina Che Respira’.

In any event, if you attend the course, event or one-to-one or online course or other ‘The Hill That Breathes / La Collina Che Respira’ offering and thus participate in the holistic activities, it is incumbent on you to judge exercise by exercise whether you are comfortable with them, and capable of doing them. If you at any time feel uncomfortable, either physically or psychologically, with any exercise, then either refrain from doing it, or stop doing it if you have already started. If you feel uncomfortable with doing a partner exercise, that might involve verbal sharing or physical touch, then either refrain from doing it, or stop doing it if you have already started.

The holistic activities are powerful. That is why people participate in these courses, events, one-to-ones, online courses and any other ‘The Hill That Breathes / La Collina Che Respira’ offering: they are therapeutic. And it is important that you understand the potential power of these exercises before you register for participation.

Your agreeing to these terms and conditions, and your subsequent participation in the courses, events, one-to-ones, online courses, or other ‘The Hill That Breathes / La Collina Che Respira’ offering and their holistic activities, demonstrates your informed consent to these course and activities.

  1. Issues of confidentiality when participating in groups

When you participate in groups run by ‘The Hill That Breathes / La Collina Che Respira’, whether on retreats or workshop or events, or online groups, it is likely that those in the group will share sensitive, personal and sometimes confidential information.

We ask therefore that participants in any form of group respect the sensitivity of that information and those imparting the information by not sharing this information beyond the group, even if the person imparting the information does not specifically refer to its confidentiality. 

This is particularly important in a digital / social media age, when information can be passed on and disseminated so easily and rapidly even if this wasn’t the original intention.

  1. Theft and loss of property

‘The Hill That Breathes / La Collina Che Respira’ recommends that you do not bring jewellery or valuable items with you during your stay on a retreat or event. If you do, please do not wear jewellery or objects of value during the holistic activities. ‘The Hill That Breathes / La Collina Che Respira’ is not liable for theft, or for any loss of your personal property, under any circumstances.

  1. Payments

For short events, workshops, one-to-ones, online courses, online groups, membership products, the ‘apprenticeship’ scheme and any other ‘The Hill That Breathes / La Collina Che Respira’ offering (excluding Retreats in Italy), the payment or payments made is / are non-refundable. 

For retreats, the cost of the retreat is split into 3 instalments. All monies paid are non-refundable. The ‘first instalment’ is due on booking and confirms the reservation. The ‘second instalment’ is due 2 months after your ‘first instalment’ payment, or 2 months before the retreat, whichever is earlier. Or, if the booking is being made within the 2 months prior to the retreat, the 2nd instalment is required on initial booking.

The ‘third instalment’ or ‘venue instalment’, is due 6 weeks before the retreat (or on booking, if that booking is being made in the 6 weeks before the retreat).‘The Hill That Breathes / La Collina Che Respira’ will remind the participant(s) of this 6-week deadline. With the ‘venue instalment’ the direct relationship is always between the participant and “The Venue”, whether the payment is made directly to “The Venue” or whether it’s made via ‘The Hill That Breathes / La Collina Che Respira’ (ie. at times the participant will be requested to make the payment directly to “The Venue”, at other times the ‘venue instalment’ will be paid via ‘The Hill That Breathes / La Collina Che Respira’ and then passed to “The Venue”).
When the participant is asked to pay the “The Venue” directly, they will be directed to relevant venue payment pages where necessary. If, for whatever reason, the ‘venue instalment’ is delayed and a cancellation is made (within this last 6-week period) “The Venue” is still likely to request that full payment be made, just as with a cancellation with a regular pre-booked hotel. And the same principle applies if the participant is asked to pay their ‘venue instalment’ via ‘The Hill That Breathes / La Collina Che Respira’ – full payment will be requested if a cancellation is made.

If the participant finds they need to cancel the retreat in Italy, and this sometimes happens, for example for medical reasons, then inform ‘The Hill That Breathes / La Collina Che Respira’ immediately. Then the participant should make a claim on insurance (with relevant evidence, eg. doctors’ confirmation notes).  ‘The Hill That Breathes / La Collina Che Respira’ will likely need to confirm the cancellation in writing for the insurance company along with confirmation of the monies paid for the retreat.
All monies paid for a retreat are non-refundable.  And if there are monies due at the time of cancellation, for example by “The Venue”, they will remain due.

  1. Transfers and other information

‘The Hill That Breathes / La Collina Che Respira’ provides information about transfers, etc. on its site (www.thehillthatbreathes.com), but does not organise anything on behalf of the guest. ‘The Hill That Breathes / La Collina Che Respira’ is not responsible for the accuracy of this information (e.g. train times and prices do change over time). This applies to any other information relating to ‘The Venues’ and the surrounding areas contained on the ‘The Hill That Breathes / La Collina Che Respira’ website (or other materials).

Guests either organise transfers, excursions, etc. themselves or directly with ‘The Venues’.

  1. Cancellation

In the unlikely event that your event, workshop, holiday, retreat, one-to-one, online course or other ‘The Hill That Breathes / La Collina Che Respira’ offering with ‘The Hill That Breathes / La Collina Che Respira’ at one of ‘The Venues’ (or virtually) should be cancelled, ‘The Hill That Breathes / La Collina Che Respira’ will endeavour to offer you an equivalent alternative.

  1. Privacy Policy

How we (‘The Hill That Breathes / La Collina Che Respira’) collect your information
The primary way we collect your information is via forms on our website that you fill in with your details.
If you’re enquiring about a retreat, you will fill out a form with basic information.
Then, if you book a retreat, we will ask you for more information, appropriate to the booking.
So, whether you’re requesting something from us, or buying a product or service, we’ll ask you to fill in a form, and that information will go on our database.
Also information is collected more broadly (and as happens on most sites and forms) via Google Analytics, via cookies, and via Google recaptcha.

What we (‘The Hill That Breathes / La Collina Che Respira’ ) do with it
If you’ve signed up to our list, we simply email you regularly about our offerings. We will only contact you in this way if you have given us your consent to do so. If you withdraw your consent (by, for example, ‘unsubscribing’), we will no longer contact you in this way.
We use data on, for example, Google Analytics, and with cookies, to monitor behaviour on our website including details of how you clicked through to our site and how long you spend on each of our pages, so we can improve the performance and ease of use of our site.

Whom we (‘The Hill That Breathes / La Collina Che Respira’) share it with
We do not give your information to anyone else for marketing purposes.
We do not give your information to any third parties, except in the case that you have booked a retreat, and we then supply your name and surname to a venue in relation to the booking of a room. Thus the information is only accessible to members of the ‘We’ll See Team’ (and that may include freelancers working with us), in order to supply you with information, products and services, and, where necessary, employees of ‘InfusionSoft’, the system where your information is securely held.

Where we (‘The Hill That Breathes / La Collina Che Respira’ ) keep it
Your data will be stored confidentially, securely and processed in accordance with the General Data Protection Regulation (2018) principles.
We use the following third party services to securely store your data: primarily ‘InfusionSoft’ and Dropbox (and there is then IP information on Google Analytics).

How long we (‘The Hill That Breathes / La Collina Che Respira’ ) keep it
We store information only for the purposes for which it was collected.  The retention period for your information will depend on your behaviour in response to our marketing activity (so, for example, if you don’t open any emails over a set period, or your email address becomes inactive, we will cease to use your information and, in a separate action and dependent on the information status, delete that information).

Overall, we (‘The Hill That Breathes / La Collina Che Respira’ ) follow the principles of GDPR (2018) to protect your data.
You have the right to be informed about the data we hold on you and what we do with it (and you can do so by emailing us, [email protected]  If there are inaccuracies in this information, however they come to light, we will make the requested changes (eg. a change in email address).  If you request so, we will delete your information.

  1. Jurisdiction

For any dispute that could arise in relation to the interpretation, execution and/or cancellation of the booking contract, or in relation to any purchase of an offering by ‘The Hill That Breathes / La Collina Che Respira’, to which these conditions are applicable, and in which ‘The Hill That Breathes / La Collina Che Respira’ is legally involved, Italian law will be applied and Italian courts have exclusive jurisdiction.

  1. Consent

We need your consent. By giving your consent, you are also giving consent on behalf of anyone else you are booking for using this or any other of our forms (whether partner, friend/s or other/s). Therefore, whoever gives this consent must have been authorized to give it by the other participant / participants / purchaser / purchasers.